The Colombo Stock Exchange was recently awarded the ISO 9001: 2015 Quality Management System certificate for Human Resources by Bureau Veritas Certification Holding SAS – UK Branch, confirming that the CSE has implemented a quality management system for HR in which all processes and procedures have been carefully designed and quality-tested according to international standards.
Commenting on the development, Head of HR at the CSE Ms. Prashanthi Sabesan said “The ISO certification procedure confirms that our quality assurance maintains the highest standards. In 2014, the HR division embarked on a change initiative to continuously improve processes to ensure the smooth functioning of the division. As such, steps were taken to ensure that the changes made would be sustained over the future. A major initiative undertaken to ensure the sustainability of processes was to obtain the ISO 9001: 2015 quality certification for the division in order to ensure that the best HR practices are carried forward and that continual improvements are made to HR processes to improve the performance of the function.”
Within the last two years, the CSE has also been recognized at the IPM National Conference with a Gold Category Award for HR Excellence and received the award for ‘The Most Innovative Use of Training and Development’ awarded at the World Human Resources Development Congress in Mumbai.
The ISO 9001:2015 Certification with relation to the HR Division adds to other auditable ISO Certifications awarded to the CSE on Information Security (ISO 27001), Business Continuity (ISO 22301) covering Trading, Registry and Depository services, and IT Service Management (ISO 20000).