Mihin Lanka, Sri Lanka’s national low-cost carrier, offers travellers affordable and convenient flight options, to an array of key destinations across the Asian, Far East and Middle-Eastern region. Since its inception in 2007, the airline has come a long way and is renowned for offering its passengers exceptional standards of service and customer care.
Catering to business and leisure travellers as well as pilgrim travellers, Mihin Lanka has established itself as one of the most admired affordable travel brands in the region. The airline currently plays a crucial role in supporting regional connectivity, by flying to 12 key destinations and a further 20 destinations with its code share partner Sri Lankan Airlines. Mihin Lanka is at present the only low-cost carrier, which offers a complimentary meal on board and also provides passengers with a baggage allowance of 30 kg and a hand luggage allowance of 7 kg.
The airline recently introduced its new Business Class service to offer passengers a more luxurious travel option and the new service includes spacious seating with a generous recline and access to dedicated check-in counters and lounge facilities. Passengers flying on Economy Class can also enjoy a relaxing in-flight experience, enhanced by delicious meals and access to a variety of beverages and the airline’s in-flight entertainment system at a nominal fee. Mihin Lanka prides itself on offering passengers optimal levels of convenience and comfort. The airline’s dedicated ground staff and cabin crew are known for their warmth and trademark Sri Lankan hospitality as well as their commitment to ensuring that all passengers enjoy a pleasant and hassle-free journey.
Commenting on Mihin Lanka’s unique value proposition, Rohana Perera – Head of Commercial, Mihin Lanka stated, “Mihin Lanka’s key strength as a low-cost airline is that we can provide our valued customers with affordable airfares to some of the most popular destinations in the region. We have strategically expanded our network and key flight frequencies over the years and we will continue to grow and strengthen our offering throughout 2016. Even though we are a low-cost carrier, we provide our customers with added value by offering enhanced levels of service on the ground and on board our aircraft, we also ensure that our passengers enjoy an array of additional benefits that give passengers the experience beyond expectation “
In 2015, Mihin Lanka was ranked by Skytrax as the third best low-cost airline in Central Asia and India. The Skytrax Awards programme established in 1999, surveys 18.9 million airline passengers in 110 countries and bases its ranking on product quality and staff service standards. Mihin Lanka currently operates direct flights to Dhaka in Bangladesh, Lahore in Pakistan, Gaya, Varanasi, Madurai, Chennai and Kolkata in India, Bahrain and Muscat in the Middle East, Jakarta in Indonesia, Malé in the Maldives and Mahé in the Seychelles. Focused on delivering the best to its customers, Mihin Lanka continuously adapts to passenger needs, in order to further fulfill its mission of being the leading low-cost airline in the region.