SLT-MOBITEL Mobile Partners Zoho to Offer Seamless, Customer-Centric, Cloud-based Business Solutions

Recognized for its proven excellence as a leader in enterprise solutions, SLT-MOBITEL Mobile Business Solutions (MBS), announced the tie-up with Zoho recently, a global technology corporation, to offer an extensive array of innovative business solutions to Sri Lankan customers.

Expanding its portfolio of global partnerships, SLT-MOBITEL MBS is introducing three key cloud solutions: Zoho CRM, a customer relationship management software that helps companies sell more and build strong customer relationships; Zoho Desk, a help desk software that enables businesses to deliver top quality customer support to their clients; and Zoho Sign, a digital signature solution designed for businesses to close deals quickly through seamless management of agreement and other document signing processes.

Off-the-shelf cloud solutions enable businesses to pivot towards a no-touch, remote work model when delivering, and maintaining their services. By launching these solutions SLT-MOBITEL MBS aims to provide local SMEs and large-scale enterprises with a range of customer-focused, digital-driven business tools, empowering them to provide an exceptional service to their customers in catering to the rapid business transformation taking place due to the prevailing global pandemic.

Zoho CRM, Zoho Desk and Zoho Sign solutions are not only easy to use, but also integrate with other products across Zoho’s own ecosystem. They can be incorporated with third-party applications ensuring businesses have the flexibility to use different software. Infusing further trust and confidence in MBS’ new offerings, Zoho’s applications have been awarded the industry certified ISO 27001:2013 standard and have also obtained SOC 2 Type II compliance for in security and privacy.

Furthermore, Zoho offers more than 50 products for all business processes ranging from sales and marketing, HR and finance to productivity and collaboration. Zoho does not allow any third-party trackers to monitor usage behavior and never reveal any data to ad-based companies. As Zoho owns and has built its entire technology stack, the company is able to offer the most secure experience to its 60 million users without compromising on data privacy.

Over the years, SLT-MOBITEL MBS has stamped its dominance in providing the latest technology and tools to the widest possible corporate clientele. MBS offers all-in-one solutions while excelling in supporting customers’ future-proofing their organizations with a comprehensive suite of business products helping them remain competitive within their respective industries. Further, MBS has continued to collaborate with local and international partners, to leverage the strength of the network and in-house IT capabilities deploying a vast array of products and technologies across multiple industries.

Showcasing its achievements, SLT-MOBITEL MBS was bestowed the prestigious ‘Best Business Solutions Provider of the Year 2019’ award, at the South Asian Business Excellence Awards in 2019. MBS also holds the ISO 9001:2015 certification for providing information and communication technology-based solutions. Today, MBS boasts an island-wide presence with solution experts located in all major districts and cities to support and deliver end-to- end cutting edged solutions regardless of client location.