Leading the energy transition through COVID–19 and beyond – JLanka Technologies

Established in 2010, JLanka Technologies, the nation’s undisputed leader in next generation energy technologies and Solar PV Systems has been leading the solar energy revolution across Sri Lanka for the past 11 years with much success. Undaunted by the pandemic and widespread restriction, JLanka Technologies continued to persevere on their journey of growth during the past 2 years, and still remains committed to the ultimate goal of energy sufficiency across Sri Lanka. Today, JLanka Technologies has become a proud partner of the government’s effort in introducing sustainable energy share of 70% by 2030, minimizing carbon footprint of the country.

“Sri Lanka is blessed with ample solar energy which is yet to be harnessed to its full strength. Strengthened by the live wire in our effort to introduce solar energy which is our cutting edge technology, well supported by the professionally qualified team, we have been able to spread our wings across the country from North to South and as far as East and West to grow from success to success. Today (2021), we are proud to state that we have 4800 Portfolios Island wide. We have been able to transfer our philosophy of leveraging technology to harvest natural resources to generate energy into a reality. While the past two years proved to be challenging due to the pandemic, we continued our story of success with resilience and inventiveness,” commented Sajith Batagoda – Marketing Manager.

During the past two years, we, at JLanka Technologies faced numerous challenges in terms of serving our corporate and domestic customers with limited resources, especially in the face of import restrictions that limited the company’s access to necessary material and equipment and other ground level resources. Nevertheless, we were able to manage over 2000 sites and establish 1000 new solar power systems during the past two years albeit access to limited resources,” said G. Jayasoma -Operations Director.

The Company support each customer with a supplier warranty and Operations and Maintenance agreement following the installation of the solar system.

“While the pandemic restrictions posed a threat to the continuation of ongoing projects and diverted the public’s focus on seeking alternative energy sources, JLanka Technologies leveraged on its technological expertise and dedicated team to maintain the integrity of ongoing projects, and convert the challenge into an opportunity to restructure and plan for viable growth “said Rasanga Jayawardhana – Senior Sales Manager.

The innovation of remotely located management units or smaller teams which could handle operations independently up to a certain level became a success and they are capable in catering to customer requirements across the Island. It is encouraging to observe the manner in which the young team leaders are performing and taking the necessary steps to fulfill customer obligations without delay or any interruptions despite numerous obstacles that keep popping-up in a difficult moment such as the pandemic. The Company also focused on buffer stock maintenance to offer better customer service.

The Company’s management team ably guided the team to diversify its experience and expertise and improvise a digital platform to address burning issues and lapses faced by the business. As a result, the Company is well-geared to minimize all manual activities through using a digitalized system to serve all customers from domestic, commercial or utility level across the country to bring their electricity bill down to zero payments through establishing solar systems.

During the past 2 years, in addition to establishing SMUs, (Operation and maintenance unit) the Company launched a timely digital transformation in customer management with a remote working digital telephone system along with a digital finance management system which includes Ezpay (Digitalized Finance System) and overall revenue and performance tracking using BOT (Automated Digitalize Administration).

“COVID-19 pandemic provided us with a challenge which we turned to an opportunity to enter a new phase of digitization. Mindful of the fact that we are yet to achieve the excellence which we strive for, we as an organization would continue on further improvements and expand our services” concluded Anoj Egodawaththa – Manager Operations.