GroceryPal.lk Eases Online Grocery Shopping with Exciting New Features

The recently launched GroceryPal.lk, with its young dynamic team, is setting new standards in the local online retailing space, with added features, expanded product portfolio and some exciting promotions. Starting with the “Colombo Office Run” to “Personal Shopper” and “Standing Orders” to “Snap and Upload”, a number of fantastic features have been added to the site for shopper convenience, setting it apart from the conventional e-ecommerce sites.

Elaborating on the rational for an e-supermarket, the team head of GroceryPal.lk, Muditha Thebuwana commented, “We all know how difficult it is to strike a work-life balance in today’s hectic world or to juggle family responsibilities and household workload. Although we all like to spend time with family and friends, cook their favourite meals, take time out for ourselves or to engage in some community work, we are increasingly restricted due to time constraints. Therefore, imagine if you can save 2-4 hours from your busy schedule each week, simply by having your grocery shopping taken off your responsibility list. Although online grocery shopping is still new in Sri Lanka, this is a well-established concept in western countries. Today, up to 20% of Canadian and UK markets rely on doorstep grocery delivery. The trend is catching up even in our neighbouring India. So in time to come, this would be a common platform for grocery shopping even in Sri Lanka, and we want to make sure we are part of that pioneering phase.”

All orders at GroceryPal.lk are delivered within 2 hours or less within the delivery grid, which currently stretch across Colombo 1 to 15 and the surrounding suburbs up to Wattala, Kelaniya, Malabe, Kottawa and Mt Lavinia. The site charges a flat delivery fee of Rs.250, while it is waived off for orders worth over Rs.5,000. In addition, the Colombo Office Run feature offers free delivery for all orders worth over Rs.3,500 to any office block in Colombo.

This latest e-supermarket carries over 3,000 products across 25 different product categories. Further, the site offers organic vegetables from Saraketha, a reputed organic vegetable supplier. Paan Paan, known for healthy baked goods, is also on board GroceryPal, offering customers a range of freshly baked products.

Speaking of the latest features available to simplify the ordering process on GroceryPal, Thebuwana explained, “Our theme is “Saving Time for Good Things in Life”. Therefore, we wanted to make sure that we deliver that promise to our customers regardless of the operational constrains and limited profit margins that some of these new features place on our business. Each of our special features are geared to address everyday challenges faced by our potential customers and to make their lives easier. For instance, the Standing Order feature is ideal for those who wish to send out a grocery pack to a loved one like a parent. You can even place your orders from abroad and these orders can be scheduled daily, weekly, monthly or on selected days across the year. You can select multiple delivery dates at the same time. All this can be done on one page within www.grocerypal.lk.”

“Shop for Me” is another major value addition to shoppers who are unfamiliar with e-shopping or may not have the time to select and click on 50 to 60 items in a weekly grocery list. The site’s Shop For Me function allows customers to send in their grocery lists, so that the GroceryPal team can shop and deliver on behalf of them. Customers can send their shopping list by typing and uploading it to the site or by taking a photo and sending it via Viber or WhatsApp. In addition, GroceryPal also accepts shopping lists through their hotline 55 66 888 for added convenience of shoppers. “When we were exploring the need for online grocery shopping, we identified specific customer segments, such as senior citizens, that needed such services due to mobility issues, while they also lacked familiarity with online shopping. This is why we decided that we need to offer facilities that can help such customer groups, so that they are able to enjoy the benefits of online grocery shopping and doorstep delivery,” Thebuwana further elaborated.

All products are handpicked by the GorceryPal team to ensure quality and are then delivered in a handy, eco-friendly recyclable bag by the site’s courier partner within 2 hours. Customers are also provided with the facility to specify the preferred time of delivery, in case he or she is unavailable at the delivery address at a particular time.

“Our team is ready to walk the extra mile to ensure we live up to our brand promise of quality grocery delivered to our customers’ doorstep without a hassle. We sincerely hope, we can make small but meaningful differences in their lives through the time we save for them,” added Thebuwana.

GroceryPal is owned and managed by Lfinity (Pvt) Ltd, a subsidiary of LAUGFS Holdings. LAUGFS is one of the largest diversified business conglomerates and a trusted name in Sri Lanka. Founded in 1995, LAUGFS today has expanded across 20 industries in Sri Lanka and overseas, establishing a strong presence as a leader and pioneer in the power and energy, retail, industrial, services, leisure, logistics and real estate sectors. With over 4,000 employees and an annual turnover exceeding Rs.28 billion, LAUGFS continues to expand and empower millions as a trusted Sri Lankan brand.