DFCC Bank Celebrates Customer Service Week
DFCC Bankcelebrated Customer ServiceWeek for the first time thisyear, aftertransforminginto a fullyfledged commercialbank.The staff across the Bank started off the week by signing a customer service pledgewhichstatedthat the value of customer service willbeupheld at all times.
Further, the weekwasfilledwithvariousactivities to educate staff on the importance ofcustomer service as well as to appreciatebothinternal staff and externalcustomers. A Customer Service Forum wasalsoorganised to conclude the week’scelebrationsfeaturingtwoprominentguest speakers who are leaders in the field of customer service in the telecom and hospitality industries.