HNB Ratmalana Customer Centre relocates to new facility

Catering to a growing customer base in the Ratmalana area, HNB PLC, ceremonially opened its newly relocated Ratmalana Customer Centre at No. 124, Galle Road, Kaldemulla, Moratuwa this week.

Open for business every weekday from 9.00 a.m. to 3.00 p.m., the bank’s spacious new premises will feature a complete spectrum of banking products and services. The state-of-the-art customer centre is designed to provide a new paradigm in banking convenience for customers in Ratmalana and its vicinity.

The customer centre was inaugurated by HNB Managing Director and CEO, Jonathan Alles, who was joined by Guest of Honour, Assistant Superintendent of Police, Mt- Lavinia, Senaka Ratwatte as well as representatives from the bank’s corporate management including HNB Deputy General Manager, Retail Banking, Sanjay Wijemanne, HNB Deputy General Manager, SME & Midmarket, Jude Fernando and Head of Network Management, Vinodh Fernando.

“Development in the Ratmalana area has been remarkable over the past few years, and we are delighted to say our customer base – across retail, corporate and SME business-has increased significantly. With the establishment of a new branch, HNB will look to further enhance our relationships with each of these vibrant customer segments and serve as a partner in their continuing progress,” HNB Managing Director/CEO Jonathan Alles stated.

Strengthening its presence in the area, HNB offers a thriving business community convenient and digitally enhanced banking services across a range of digital platforms such as HNB Payfast, HNB MOMO, HNB Solo, Wally-E and other digitally enabled payment gateways.

Over the past year, the bank has received continuous praise for its pioneering initiatives across the entire spectrum of its operations. Notably, over the recent past, HNB was also adjudged ‘Best Managed Bank in Sri Lanka’ by the prestigious Asian Banker Magazine while the Bank’s Managing Director/CEO, Jonathan Alles was also conferred with Asian Banker’ CEO Leadership Achievement’ award – both of which are only given out every three years.

Similarly, HNB was also declared ‘Sri Lanka’s Best Bank’ for 2019 by Euromoney Magazine for the third time, in addition to being ranked among the World Top 1000 Banks list compiled by the prestigious UK-based, Banker Magazine, further strengthening its status as Sri Lanka’s pre-eminent private sector bank. Recently, HNB was also recognised among the ‘Top 10 Most Admired Companies in Sri Lanka’ by the International Chamber of Commerce, Sri Lanka and Chartered Institute of Management Accountants (CIMA). HNB’s remarkable track record of excellence secured it the first place ranking ahead of all Sri Lankan banks included in the LMD Top 100 Club – a position which was evaluated based on its performance over the past 25 years.