People’s Bank International Trade Operations division receives ISO 9001:2015 recertification for operational excellence
Colombo, Sri Lanka – People’s Bank is proud to announce that its Trade Services – International Banking Division has been awarded the SLS ISO 9001:2015 accreditation for the third time by the Sri Lanka Standards Institute (SLSI). This recognition highlights the bank’s commitment to providing high-quality trade services and ensuring the security and efficiency of its import and export services for its customers.
The Trade Services Department of People’s Bank offers a centralized processing mechanism for the country’s largest commercial banking network, with 743 branches and service centers. The bank is equipped with user-friendly systems that make transactions easy and accessible to over 14.5 million customers.
People’s Bank’s Trade Services – International Banking Division was initially accredited by SLSI in 2013 and was re-accredited in 2016 and 2018, after meeting the requirements of the SLS/ISO 9001:2008 and 9001:2015 standards. The division was audited once again by SLSI in 2022 and was declared qualified for recertification for the consecutive third time.
The Trade Services Division of People’s Bank is dedicated to providing innovative and high-quality services to its customers. The bank strives to maintain its customer-centric approach and provide timely and responsive services through its competent and experienced staff. The bank also continuously invests in dynamic systems and technology to meet the rapidly changing requirements of its customers.
About People’s Bank:
People’s Bank is one of Sri Lanka’s leading commercial banks, with a network of 743 branches and service centers. The bank offers a range of financial services to over 14.5 million customers, including trade services, personal and corporate banking.
In Picture: Official handing over of the recertification for the Quality Management System of ISO 9001:2015/SLS ISO 9001:2015 was recently held.
The certification was received by A.S.M.V Kumarasiri, Deputy General Manager (International Banking), Kamala Subasinghe, Chief Manager (Trade Services), Susantha Weerasinghe, Senior Manager (Trade Services) along with members of the ISO team from People’s Bank. Representing Sri Lanka Standard Institute were Dr Siddhika Senarathna, Director General, L.H. Karaliyadda, Senior Director and Smanthi Narangoda, Director of Systems Certification.
